GENERAL TERMS AND CONDITIONS

Terms and conditions of sale : Guided tour - Groupe Partagé

Booking conditions

Reservations guaranteed up to 48 hours before the date of the visit.

Cancellation policy

Cancellation before 48 hours before the event, 100% will be refunded (less any bank charges).

No refund for cancellations made 48 hours before the event.

Weather conditions

The tour is open in all weathers. Customers are asked to dress according to the weather forecast. Ponchos are also provided if necessary.

Terms and conditions of sale : Guided tour - Private group

Booking/Payment conditions

Book in writing by e-mail and pay a deposit of 50% of the total cost of the service.

Payment of the balance 14 days before the date of the visit.

Payment by credit card (Visa or MasterCard).

Cancellation policy

• 30 days before the date of the visit: 10% of the total amount of the visit billed
• Between 29 days and 15 days before the date of the visit: 50% of the total amount of the visit billed
• 14 days before the date of the visit: 100% of the total amount of the visit billed

Weather conditions

In the event of light rain, PBT will provide waterproof ponchos free of charge.

If the weather conditions do not permit a visit by bike, PBT will suggest a walking tour, possibly combined with a museum or monument.

General rental conditions

Booking/payment

All rentals must be paid in advance, together with a deposit.

The hire company requires a credit card imprint or cheque and proof of identity as a deposit against loss, theft or damage to the equipment. In the event of cancellation by the customer up to 24 hours before the hire date, the hire charge may be refunded in full.

Beyond that point, and except in cases of force majeure, the hire company will not provide any refund.

An extension of the rental contract is only possible with the agreement of the lessor before the end of the current rental contract.

Any rental period exceeded will be invoiced per bike hired.

Taking charge of equipment

The lessee takes charge of the equipment in good working order.

It is the customer's responsibility to make any complaints to the lessor when the equipment is collected.

Return of equipment

The hirer must return the equipment to the hire company at the end of the hire period specified in the hire contract and during opening hours. The equipment and all accessories provided by the hire company (helmets, etc.) must be returned to the hire company in perfect condition.

If the lessee has lost or damaged any accessories, these will be invoiced to the lessee.

If the equipment is not returned or is damaged, it will be invoiced as follows:

• Padlock: 60 € - Padlock keys: 30 € - Lighting: 10 € - Helmet: 30 € - Basket: 20 € - Child seat or pannier: 45 € - Rain poncho: 15 € - Telephone holder: 7 €.

In the event of theft or loss, the service provider will claim a flat-rate indemnity as follows:

• Mechanical bike: €300 - Trekking bike: €600 - Electric bike: €1000

Insurance

The cycle is insured for the duration of the hire period against accidents that may be caused by a third party.

The hirer undertakes, on pain of losing the benefit of the insurance, to declare any accident to the lessor and to the police authorities before the end of the rental period and in all cases within a minimum of 24 hours.

Additional Guarantee

The lessor has taken out cover with a third-party insurer for its rental activities.

The lessee can opt to benefit from this guarantee at a cost of €2 per bike per 24 hours.

This guarantee will cover 90% the cost of repairing or buying back a bike in the event of damage or theft.

In the event of theft of all or part of the equipment supplied, the hirer must report the theft to the lessor and to the police authorities within 24 hours.

The hirer must also be able to return the lock keys supplied by the lessor.

This warranty does not cover equipment that is not attached to the bike (pumps, phone cradle, etc.).

In the event of damage to the equipment provided, the hirer must report the loss to the hire company within 24 hours, and provide a clear explanation of the incident. This guarantee does not cover equipment not attached to the bike (pumps, baskets, etc.) or damage due to wear and tear (tyres, brakes, etc.).

The hirer declares that he/she is personally insured against personal injury, which covers him/her in particular for the use of bicycles.

Otherwise, the hirer cannot be held responsible for the absence of this personal guarantee.

Lessee's liability

The hirer undertakes to use the rented equipment with care, without danger to third parties and in accordance with the attached safety instructions.

The lessee is always liable for any personal injury or damage to property caused by the use of the rented equipment (Art. 1383 and 1384 of the French Civil Code).

Paris Visites / Paris Bike Tour shall under no circumstances be held liable for any damage or loss suffered or caused by the hirer during the use of the hired equipment.

Use in competition or for driving similar to a competition is prohibited.

In the event of damage due to an accident, loss, theft or improper handling of the equipment, the lessee shall be liable for the cost of repairs.

In the event of total damage or loss, the lessee is liable for the replacement value of the equipment.

Minors must provide written parental authorisation.

Applicable law

This contract is governed by French law.

In the event of a dispute, a mediator may be appointed by the parties or by a court in order to compare the points of view of third parties and enable them to find a solution to the dispute themselves.

This mediation can then take two possible forms: conventional or judicial.

In the event of mediation in the first instance and failure to resolve the dispute, the default court of jurisdiction will be that of the final lessee of the equipment.

By agreement or in the event of different tenants and possible victims of damage, a single common court may be determined by the courts.